Scanner Exclusions 2.x

Some antivirus scanners will misinterpret the monitoring aspects of SentryPC and will block and/or remove its files from your system claiming it to be malicious of nature.  Of course, SentryPC is not malicious in any way, however, this causes SentryPC to function incorrectly.  You may or not be given an error message on your screen by SentryPC due to this issue.

Step 1 : Exclude the following files from being scanned.

All popular antivirus scanners have an exclusion list which you can modify in the scanners settings.  What this does is allow you to 'exclude' specific files or folders from being scanned by your scanner.  The following list is what you need to add to your scanners exclusion list to prevent it from tampering with SentryPC.  If you are unsure how to do this we suggest you refer to your scanners help documentation or contact their support for instructions on how to exclude files as all scanners differ.  For instructions on some of the most common scanners please CLICK HERE.

Signatures : spyware.spytech, spyware.netvizor, spyware.keylogger

Note : The default install location differs based on what version of Windows you are using as shown below.

  • c:\program files (x86)\SentryPC\ (for Windows 7 & 8)
  • c:\program files\SentryPC\ (for Windows Vista, XP, NT, & 200x)
  • c:\windows\spcchat.dll
  • c:\windows\spcviewer.exe

Step 2 : Reboot your PC.

Now that you have added the correct files to be excluded you will want to restart your PC to ensure the settings take effect on your machine.

Step 3 : Reinstall SentryPC.

You will now want to reinstall SentryPC on your computer.  Now that its files will no longer be tampered with by your scanner, reinstalling will ensure that all necessary files are indeed installed.